Complaints procedure
Karram Notaries is committed to providing a high-quality notarial service. If at any point you are dissatisfied, we would like the opportunity to put things right.
If you are dissatisfied, please contact:
Yara Karram, Karram Notaries
Academy Gardens, Duchess of Bedford's Walk, London W8 7QQ
Email: [email protected] · Telephone: 07498 201120
Complaints should preferably be made in writing. An acknowledgement will normally be issued within five working days and a substantive response provided as soon as reasonably practicable.
External complaints
If your complaint cannot be resolved, you may have the right to complain to the Legal Ombudsman, subject to its eligibility rules and applicable time limits. Complaints concerning the conduct or discipline of a Notary may also be referred to the Faculty Office in accordance with its published procedures.
Equality and accessibility
Karram Notaries is committed to treating all clients fairly, with dignity and respect, and to making reasonable adjustments where required to facilitate access to notarial services.
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